We respond within 24 hours

Get in Touch
With Our Team

For invoice requests, manifest clearance, or general enquiries — our administration desk is ready to assist you.

Send Us a Message

Fill in the form below and our team will respond to your enquiry as soon as possible, usually within 24 hours.

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Your data is encrypted and never shared with third parties.

Central Communications Channel

Reach our administration desk directly for all logistics, documentation, and support queries.

Average response time: under 24 hours

Office Hours

Mon–Sat
7 AM – 9 PM

Live Support

24/7 Chat
Available

Coverage

150+
Countries

Response

Under
24 Hours

How do I track my parcel?

Visit our tracking page and enter your unique waybill ID (e.g. AJD-TX-89210) to get live route updates and estimated delivery times.

What if my parcel is on custom hold?

Email us with your tracking ID and we will liaise with the relevant customs authority to provide the required documentation and expedite clearance.

How do I get a delivery receipt?

Receipts are automatically generated at the time of booking and can be re-downloaded from your tracking page at any time using your waybill ID.

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